Computer Technician

Breck School

Job Description

Title: Computer Technician
FLSA Status: Exempt
Reports to: Technology Director
Hours: Determined with Technology Director
Effective Date: 1/8/10

Background

This position provides support of "student" hardware and software resources in the Repair/Maintenance Center (RMC). This support will focus on student laptops 1 to 1, student carts and software, desktop hardware and software in student labs and media centers and the technology needs of summer programs.

Essential Duties and Responsibilities

• Install, maintain, repair and configure hardware and software on student Macintosh computer systems and academic printers.
• Utilize the Apple GSX system and Web Help Desk software to implement the 1:1 laptop loaner and repair process.
• Troubleshoot day-to-day student computer problems.
• Maintain and administer the software images for all student desktop/laptop computers school-wide.
• Maintain software and security programs for student computers.
• Use the "Tech Request Database" to provide academic technology support for student computer hardware and software throughout the school.
• Maintain inventory database for all student desktop/laptop computers and printers school wide.
• Track printer supplies and keep the Technology Director informed of the supply status.
• Serve as a resource to the summer school program on all technical issues.
• Be a resource of information to the Computer Education Department.
• Be a resource and provide backup support to the Technology Support Services Department.
• Remain informed on current computer trends by ongoing training and attending workshops, seminars or conferences and reviewing published information.
• Reports directly to the Technology Director.
• Other duties, as assigned.

Competencies

• Certified Applecare technician or progress toward this certification
• Demonstrated knowledge of Macintosh OS X operating system administration
  
• Familiarity with a 1 to 1 student laptop program
• Knowledge of the Microsoft Office products
• Demonstrated ability to troubleshoot hardware and software computer problems
• Demonstrated ability to work independently, anticipate workload, set priorities and complete work on a timely basis
• Demonstrated ability to interface cooperatively, courteously and professionally with students, teachers and co-workers.
• Demonstrated ability to contribute to a positive work environment.

Education and/or Experience

College degree preferred

To apply:

Send resume or Breck application to:

Breck School
Attn: Human Resources Director
123 Ottawa Avenue North
Minneapolis, MN 55422